We stand behind our products and are proud to offer a 100% satisfaction guarantee on any defective or damaged merchandise. Please inspect goods IMMEDIATELY. Any defects or damages MUST be reported within 5 business days of delivery date.
Personalized gifts may not be returned for buyers remorse. Our personalization techniques are permanent and returned merchandise cannot be resold.
To be eligible for a return, your item must be unused and in the same condition that you received it in. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
For more details, please view our full Return Policy.
Note: It takes 1-2 days to personalize each item, which will then be shipped by whatever method you choose.